Ndlovukazi Tours and Eatery offers a memorable experience that highlight local foods , culture and different traditions of different communities through cultural experiences and heritage . the key focus is in our food and dining experience , we are situated in the World most famous Vilakazi Street in Soweto. being a neighbour to one of the famous leaders Nelson Mandela allows me to share so much of the told and untold stories . Ndlovukazi Tours and Eatery team guarantees you an unrivalled Soweto experience and Southern African tours and travel experience.
Our driving force is the passion to provide efficient and personalized customer care service to all those who engage with us. We always strive to exceed our customers’ expectations by keeping our promises and assuring them of our trust at all times. Our service delivery is pegged on quality, value and reliability.
Our growth pattern can be traced largely to references and word of mouth from clients who have enjoyed a satisfying and fulfilling experience with us. “We want to offer our clients an unforgettable adventure into Africa.” We combine international practice with local expertise, to give our clients the most exciting, peaceful, authentic and enjoyable time in South Africa.
We guarantee personal service, with particular attention to our client needs. Through our extensive networks, we ensure maximum security and comfort to all our clients. We look forward to welcoming you to South Africa, and making your travel experience the most memorable.
Mission
Achieving peoples’ and companies’ dreams as we help them travel smart, with the aim to exceed their expectations for service, quality and value.
We will strive to earn our customers loyalty by working to deliver more than promised, being honest and fair and “going the extra mile” to provide exceptional personalized service that creates a pleasing business experience.
Treat employees and customers like family and never compromising our commitment to superior customer service. We will work to engage the community in which we operate, improve diversity through our ranks, and contribute resources to the causes that matter the most.
Although it is our goal to be the best and not necessarily the biggest or the most profitable, our success at satisfying customers and motivating employees will bring growth and long-term profitability.
After all, we are not entitled to our success. We have to earn it, each and every day.
Vision
Our vision is to be the premier and preferred company and to offer service beyond customer satisfaction and demand.
We want to help our clients maximize their customer lifetime value and increase their competitive advantage by helping drive productivity and efficiency while delivering measurable results.
Values
Our values help us drive our objectives and provide us with guidelines by which we achieve good results. Our corporate values are guideposts to mark the path and guidelines within which we behave in our dealings with each other, our clients and the communities in which we operate. Only by maintaining this shared focus do we, as individuals, become a successful team so we can achieve full potential.
“Nature is not a place to visit. It is home.” ― Gary Snyder
Our People
We respect our employees and value their contributions.
We believe in teamwork, and as a team, delivering exceptional results to our clients and their customers. We are committed to the professional development of each person as they progress through their career at Ndlovukazi Tours and Travel.
Clients
We value our clients as business partners. We are dedicated to providing the highest quality of service to them and will treat their goals and objectives as our own. We will increase their competitive advantage by consistently exceeding expectations.
Entrepreneurial Spirit
We foster innovation and will take personal risks to improve our service offerings. We will continuously strive to be the best in order to earn and securely maintain our position as one of premier providers in our industry.